Part 2: Dream holiday or nightmare! An overview of the Property Time-Sharing Control Act and the vacation ownership/time-share industry
In 2018 the National Consumer Commission (NCC) investigated the vacation ownership and time-share industry after various consumer complaints were submitted to the Consumer Protection Tribunal. [1] The majority of the complaints received and raised during the enquiry related to the inability to cancel these so-called “life-long” contracts with clubs, the forfeiture of points on cancellation […]